Terms and Conditions for Participants

doo GmbH, Hultschiner Straße 8, 81677 Munich, Germany (hereinafter referred to as “doo”) provides organizers of events (hereinafter referred to as “Organizers”) with a platform that enables them to offer and sell events and registrations online and to manage the associated communication and billing processes (hereinafter referred to as the “Platform”).

These General Terms and Conditions for Attendees (hereinafter referred to as the “Attendee T&Cs”) govern the use of doo’s services when purchasing or registering for an event offered via the Platform by customers or prospective customers of such events (hereinafter referred to as “Attendees”). By purchasing or registering for an event via the Platform, Attendees accept these Attendee T&Cs. These Attendee T&Cs govern the contractual relationship between the Attendees, the Organizer and doo. Our services are directed exclusively at persons of legal age.

1. GENERAL

1.1 By purchasing or registering for an event via the Platform, a contract regarding the right to attend the event is concluded exclusively between the respective Attendees and the Organizer specified in the event offering. The Organizer has engaged doo to facilitate the registration and booking options for the respective event created via the Platform, to process payments with Attendees via a licensed payment service provider, and to send booking confirmations to Attendees. doo is not the organizer of the events offered via the Platform and is therefore not responsible for such events and, in particular, shall not be liable for the cancellation of an event or for any non-performance by the Organizer.

1.2 In addition to these Attendee T&Cs, supplementary booking terms and conditions of the respective Organizer may apply.

1.3 Attendees warrant that they are of legal age at the time of registration.

1.4 Attendees who purchase a ticket for third parties or register third parties for an event offered via the Platform warrant that they have fulfilled all applicable data protection information obligations vis-à-vis such third parties. Such third parties must also be bound to the provisions of these Attendee T&Cs and, where applicable, to any supplementary booking terms and conditions of the Organizer.

2. SUBJECT MATTER OF THE CONTRACT AND CONCLUSION OF CONTRACT

2.1 Each Organizer independently decides which information is provided in connection with its event. doo has no influence over such information; responsibility for the accuracy of the information provided rests solely with the Organizer. The Organizer is responsible for the proper fulfilment of all applicable statutory information obligations.

2.2 By providing the information referred to above, the Organizer makes an offer to conclude a contract with Attendees. Attendees accept this offer by clicking the corresponding order button in the respective booking interface. The effective acceptance of the offer by Attendees requires that all mandatory fields in the booking interface are completed and that these Attendee T&Cs as well as, where applicable, the Organizer’s own booking terms and conditions are accepted. Immediately after the conclusion of the contract, Attendees shall receive a confirmation email confirming the conclusion of the contract, sent to the email address provided in the billing information. Attendees are obliged to inform the Organizer if they do not receive such confirmation email or do not receive it in a timely manner.Depending on the Organizer’s settings, Attendees may additionally be provided with a link to the doo booking portal, through which they can view their booking online at any time.

3. PURCHASE PRICE AND REGISTRATION

3.1 The Organizer determines the price for the respective event registration. The Organizer may add fees for the processing of the online registration to the registration price. This will be transparently displayed during the booking process, where applicable.

3.2 Furthermore, during the purchase process it will be indicated whether the registration price includes or excludes value-added tax, depending on the Organizer’s settings.

3.3 In the case of paid registrations, doo shall send a payment confirmation by email to the email address provided by the Attendee during the booking process once payment has been received. Information regarding payment receipt and the invoice can be viewed at any time in the doo booking portal, provided that such portal is made available in accordance with the Organizer’s settings.

3.4 Unless otherwise specified by the Organizer on the booking page and/or in the supplementary booking terms and conditions, invoice amounts must be paid in full in a single transaction without any deductions, and partial or instalment payments are not permitted. A subsequent change of the payment method is not possible. In the case of payment by bank transfer, the booking number must be stated in the payment reference; otherwise, doo cannot guarantee that the payment can be correctly allocated to the booking. If a bank transfer cannot be allocated, or cannot be allocated in time, due to a missing or incorrect booking number in the payment reference, the booking shall be deemed outstanding and the spot shall only be reserved (see Section 3.5).

3.5 Unless otherwise specified by the Organizer on the booking page and/or in the supplementary booking terms and conditions, registration shall only be deemed completed upon full receipt of payment. In the case of the payment option “bank transfer”, the spot shall only be reserved until the invoice has been paid in full.

3.6 Unless otherwise specified by the Organizer on the booking page and/or in the supplementary booking terms and conditions, payment must be received no later than two working days prior to the start of the event. It is the responsibility of the Attendees to assess whether this is feasible in light of the timing of their booking.If payment is not received in time, doo shall have the right, in coordination with the Organizer, to cancel the registration. In such case, Attendees shall lose their entitlement to participate. Neither doo nor the Organizer shall be liable for any costs incurred by Attendees as a result of the registration or the cancellation of the registration due to non-payment. Any fees or currency differences arising from payments made from abroad shall be borne in full by the Attendees.

4. RETURN OF REGISTRATIONS AND RIGHT OF WITHDRAWAL

4.1 If an event is cancelled or postponed by the Organizer, the right of return depends on the statutory provisions and the agreements that the Attendees have made with the Organizer. The reversal of registrations shall be handled directly with the Organizer. The possibility to contact the Organizer or access to the Organizer’s contact details is provided via the event website on the doo Platform and is included in the confirmation message. Alternatively, such contact details may also be requested directly from doo.

4.2 The responsibility for providing information about the right of withdrawal and for handling any withdrawal cases lies with the Organizer, as the Organizer is the contractual partner of the Attendees with regard to the purchase of tickets. It is pointed out that Attendees are only entitled to a statutory right of withdrawal in Germany if the following conditions are met: the event for which Attendees purchase a registration takes place at a specific date or within a precisely defined period and does not serve the leisure purposes of the Attendees, Attendees purchase the registration as consumers within the meaning of Section 13 German Civil Code (BGB) and not in the course of their commercial or self-employed professional activity, and the Organizer organizes the event in the course of its commercial or self-employed professional activity.

4.3 Responsibility for regulating and, where applicable, processing cancellations and exchanges lies with the Organizer. doo does not provide refunds and does not carry out exchanges.

5. LIABILITY

5.1 doo shall be liable without limitation for damages arising from injury to life, body or health that are based on a breach of duty by doo or a legal representative or vicarious agent of doo.

5.2 doo shall also be liable without limitation for damages caused by doo or a legal representative or vicarious agent intentionally or through gross negligence, as well as for damages resulting from the absence of a guaranteed characteristic.

5.3 In the case of a slightly negligent breach of essential contractual obligations, doo shall be liable in amount limited to the typical foreseeable damage. Essential contractual obligations are, in abstract terms, such obligations whose fulfilment makes the proper execution of a contract possible in the first place and on whose compliance the contracting parties may regularly rely.

5.4 Liability under the German Product Liability Act remains unaffected.

5.5 Any further liability for damages is excluded, in particular liability independent of fault. doo and its vicarious agents shall also not be liable for disruptions of any kind caused by circumstances outside their sphere of influence. This applies in particular to failures or disruptions of telecommunications lines or power supply.

5.6 The limitation period for claims for damages against doo shall be one year, unless Attendees are consumers within the meaning of Section 13 German Civil Code (BGB).

6. DATA PROTECTION

6.1 doo takes the protection of the personal data of Attendees very seriously. Detailed information on data protection can be found in our Privacy Policy for Attendees. If the Organizer provides its own data protection information, this shall take precedence over the data protection information provided by doo. The Organizer is solely responsible for the accuracy and completeness of the data protection information provided by it.

7. CHANGES TO THESE TERMS AND CONDITIONS

7.1 doo reserves the right to amend these Terms and Conditions with effect for the future, provided there is an objective reason for doing so, in particular in the event of changes in legislation, case law or the services offered.

7.2 doo will inform Attendees of changes at least four weeks before they take effect in text form.

7.3 With respect to entrepreneurs, the changes shall be deemed accepted if the Attendee does not object within the notification period. doo will separately inform the Attendee of this right of objection and the deadline. In the event of an objection, doo shall be entitled to terminate the contractual relationship in an ordinary manner.

7.4 With respect to consumers, changes shall only become effective if the Attendee expressly agrees to them, unless the changes are exclusively beneficial to the attendee.

8. FINAL PROVISIONS

8.1 Unless otherwise agreed, attendees may submit all declarations to doo by email or by post. doo may send declarations to Attendees to the email address provided by the Attendees when registering for an event.

8.2 For all processing of registrations and event bookings carried out via doo, these Attendee T&Cs shall apply exclusively in the relationship between doo and the Attendees. The inclusion of any additional terms and conditions, for example those of the attendees, is hereby expressly rejected.

8.3 Should individual provisions of these Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. With respect to consumers within the meaning of Section 13 German Civil Code (BGB), the statutory provisions shall replace the invalid provision. With respect to entrepreneurs within the meaning of Section 14 German Civil Code (BGB), the contracting parties undertake to replace the invalid provision with a valid provision that most closely reflects the economic purpose of the invalid provision. The same shall apply in the event of any gaps in the agreement.

8.4 Place of performance and jurisdiction shall be, to the extent legally permissible, the registered office of doo.

8.5 German law shall apply, excluding the rules of private international law and the UN Convention on Contracts for the International Sale of Goods (CISG). If you have any questions regarding these Terms and Conditions, please contact us at feedback@doo.net.